Return, Refund, Exchange

IMTE Inc. is committed to maintaining the highest quality standards and stands behind its product. If a customer is not fully satisfied with our product we will exchange/refund the purchase subject to the following conditions.

  1. Refund/exchange must be processed only after the returned goods are received by IMTE Inc. IMTE Inc. reserves the right to inspect the returned goods for refund/exchange eligibility.
  2. Shipping costs for returned goods are on the account of sender.
  3. No refund/exchange on used goods.
  4. No refund/exchange after the warranty period expired.
  5. Restocking fee 15% will be applied.
  6. If order was paid by credit card / PayPal a 3% commission will be additionally deducted from the refunded amount.